Refund policy

Refund Policy
Returns & Refunds Policy

At Paula A Chavers Art, we take pride in offering original, high-quality artwork and carefully crafted products.

Original Artwork
All artworks sold on this site are original, one-of-a-kind pieces, hand-painted by the artist. Due to the nature of original artwork, all sales are final. We do not accept returns or exchanges for change of mind.

Damaged Artwork
Returns are accepted only if the artwork arrives damaged during shipping.

If your artwork arrives damaged, please contact us within 7 days of delivery and include clear photographs of both the artwork and the packaging.

Once the damage is confirmed, we will work with the shipping carrier to resolve the issue. A refund or replacement (when possible) will be issued.

Refunds or replacements are processed after verification and may take several business days depending on the carrier’s claim process.

International Orders
International buyers are responsible for customs duties, taxes, VAT, and any additional charges imposed by their country. Delays caused by customs are beyond our control and are not grounds for a refund.

Color Disclaimer
Please note that colors may vary slightly due to screen settings and lighting. These variations are not considered defects.

We reserve the right to refuse refunds that do not meet the conditions outlined above.

Contact Information
Please contact us at:
hello@paulaachaversart.com

Business name: Paula A. Chavers Art